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Your journey with vCare begins here

Submit Your Request

Reach out to us with your healthcare concerns via phone, email or our online and mobile platform. 

Understand Your Options

Our advocates delve into your situation, researching options tailored to your needs and keeping you informed every step of the way. 

Connect & Save

We connect you with resources, schedule appointments, and streamline your healthcare experience, saving you time, money, and stress. 

"Our advocacy journey doesn't stop here; it's a continuous commitment to empowering you."

Unlock Your Healthcare Journey

Seamless guidance with personalized support 

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Sumbit Your Need

The first step in our advocacy process is simple yet crucial: request your need. Whether you're facing a medical decision, struggling to understand your insurance coverage, or seeking assistance finding a provider or negotiating with medical bills, we're here to listen. Our team of experienced advocates is dedicated to understanding your unique situation and tailoring our support to meet your specific needs. You can reach us via phone, email, or our online platform to initiate the process.

Understand Your Options

Once we receive your request, our team springs into action to gather all necessary information and resources. We work diligently to understand your options within the healthcare system, exploring various avenues to address your needs effectively. This may involve researching pricing, reviewing insurance policies, or connecting with healthcare providers on your behalf. Throughout this process, we keep you informed and involved, ensuring that you have a clear understanding of the options available to you.

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Connect & Save

The final step in our advocacy process is to connect you with the resources and support you need to achieve your healthcare needs. Whether it's helping you schedule appointments with providers, negotiating medical bills, or coordinating care transitions, we are your dedicated partners every step of the way. Our goal is not only to connect you with the right resources but also to help you save time, money, and unnecessary stress. With our expertise and advocacy on your side, you can navigate the healthcare system with confidence and peace of mind.

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vCare is designed with your need in mind

We believe in the uniqueness of each individual's concerns and preferences. Our mission is to customize solutions specifically for you, ensuring that your healthcare experience is tailored to your needs and preferences.

Frequently asked questions
  • Who is vSuite for?
    vSuite is for advocates and primary care providers looking manage clients, memberships and cases. Depending on the pricing plan purchased, advocates and primary care providers have access to an array of features within vSuite that allows seamless collaboration and management.
  • Is the platform HIPPA compliant?
    We ensure all client information and communication on the vSuite platform is compliant with HIPPA regulations.
  • Can I change my plan later at time?
    Yes, you can change your plan at anytime.
  • Where can clients buy/view my services from?
    vSuite also offers custom landing pages to ensure you can display your offerings and services to potential clients and capture leads who are interested in your services. Clients can directly go to your landing page, enter their information, select an offering/service and checkout.
  • How can I change plans?
    Vitafy supports your growth. As you grow your business you may want to upgrade your vSuite plans to cater to your business needs. In order to change plans please contact us at support@vitafyhealth.com and we will get you set up for the plan change.
  • How can I communicate my offerings and services to my clients ?
    vSuite also offers a client portal login allowing your clients to login to their personalized portals to view and manage the services you are providing to them ensuring personalized and timely care.
  • How many clients or cases can I manage?
    There is no limit to the number of clients and/or cases you can manage in vSuite. We believe in helping your business grow and growing with you.
  • How can I manage my clients billings?
    The system helps you set up automated or one time payments so you can charge your clients depending on the different services you provide them. You can customize these payments based on individual, groups, families and/or intervals of time.
  • Can I get a demo before purchasing a plan?
    You can get a free live demo by going to "Request a demo" or "Contact us" option in our website or by contacting us at support@vitafyhealth.com. A member of our team will get in touch with you to set up a call for the demo at your convenience.
  • How do I cancel my subscription?
    Vsuite can be canceled at any time by emailing support@vitafyhealth.com or by calling (866) 4-VITAFY. There is no contract and your services will conclude at the end of the subscription period after you cancel by contacting Vitafy Health.
  • Does vCare take insurance?
    vCare assists you in navigating your insurance plan by connecting you with an advocate who can help you find and understand insurance policies, coverage options, and more.
  • How do I get vCare service?
    Click here to sign up for vCare
  • What is vCare for?
    vCare is your one-stop solution for premium advocacy services at an affordable price. Our platform connects you with expert advocates who can provide answers, clarify your options, and link you with the most suitable providers for your needs. Additionally, vCare offers services like bill negotiation and claims assistance, ensuring you have comprehensive support every step of the way.
  • Where do I go to explore my service provider options?
    If you are a patient looking to explore you service provider options, checkout vCare where you can get all the information on requesting, exploring and understanding you service provider options using our premium advocacy service.
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Let's simplify healthcare

Be part of the Vitafy community and embark on a journey to simplify healthcare. 

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We are redefining the healthcare landscape by combining advocacy, marketplace, and technology to empower individuals to make informed healthcare decisions and lead healthier lives. With our innovative approach and commitment to excellence, Vitafy is a trusted partner in your journey toward better health.

 

Join us in our journey to simplifying healthcare.

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Contact

(866) 4-VITAFY
(866) 484-8239

4845 Johnston Oehler Road
Suite D

Charlotte, NC 28269

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