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Hear from our clients

Real stories, real satisfaction: We're here to take your stress away. 

00 through Medishield and VCare’s intervention.">

After an Urgent Care visit for stomach pain led to a hefty $12,000 ER bill, Carmel from Medishield stepped in. Despite initial resistance, she fought against price gouging, even involving the Florida State's Attorney's Office. Her efforts led to a remarkable settlement of just $200, bringing immense relief just before Christmas. Carmel's intervention saved me thousands and left me deeply thankful.

Lisa Rosecrants

Land O' Lakes, FL 

Where Stress Fades Away

Be a Consumer
Not a Victim

Smiling VCare client Jeff Frelich sharing how his VCare advocate helped resolve costly insurance issues and deliver real healthcare savings.

I've enjoyed working with Carmel Hohmann for the past few years and can't speak highly enough of her. Carmel has been incredibly helpful with my insurance issues, going above and beyond to resolve them efficiently. From finding me free immunizations to tackling a $17,000 mistaken hospital bill (which she brought down to $400!), Carmel's expertise and dedication shone through. 

 

Carmel is not only knowledgeable and professional but she's also personable and funny. I can't recommend Carmel enough – she's been a lifesaver for me, and I'm confident she'll do the same for you.

Jeff Frelich

St. Louis, MO

VCare client Prija Shrestha with her two children, sharing how VCare’s advocacy helped resolve billing confusion and brought peace of mind during her healthcare journey.

Thanks to Carmel's prompt assistance, I could focus on what truly matters—my family and well-being. 

Convenient & Reliable Solution

When I needed a breast mammogram, I reached out to Carmel, my advocate, for assistance. Without delay, she provided me with all the necessary information: the location, fees, and a link to schedule my appointment and pre-pay for the service, which totaled $195. I went to my appointment without any issues and felt relieved to have it done.

​

However, my relief turned to frustration and anxiety when bills started showing up in my mail, even though it was a pre-paid service. I uploaded the bills to Carmel, and swiftly, she took charge of the situation, alleviating my worries and sparing me precious time and energy as a busy mom.

Prija Shrestha

Charlotte, NC 

From Panic to Peace

00 through Medishield and VCare’s intervention.">

I had an endoscopy that was billed at $11,000, and my insurance refused to pay because they said it needed pre-authorization. I didn’t know what to do, so I called VCare for help. Their team reviewed everything and discovered that no pre-authorization was actually required. They filed an appeal and took care of the process with my insurance company. In the end, my responsibility went from $11,000 down to just $250. I’m so grateful - VCare saved me from a huge financial burden.

James C.

Neptune City, NJ

Eddie S from Weston, FL, was dealing with the challenges of kidney stones. He had several accident and hospital supplemental policies with UHC, and at first it wasn’t clear if his situation would qualify for coverage. Still, VCare Advocate completed the claim forms and submitted all of his bills. To his surprise, Eddie received a $500 check, money he could put toward his $1,600 in out-of-pocket expenses. A small win that made a big difference.

Drew Ellefsen

VCare Agent

Relief in the Details

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We are redefining the healthcare landscape by combining advocacy, marketplace, and technology to empower individuals to make informed healthcare decisions and lead healthier lives. With our innovative approach and commitment to excellence, Vitafy is a trusted partner in your journey toward better health.

 

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(866) 4-VITAFY
(866) 484-8239

4845 Johnston Oehler Road
Suite D

Charlotte, NC 28269

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Copyright © 2025 Vitafy LLC

We are redefining the healthcare landscape by combining advocacy, marketplace, and technology to empower individuals to make informed healthcare decisions and lead healthier lives. With our innovative approach and commitment to excellence, Vitafy is a trusted partner in your journey toward better health.

 

Join us in our journey to simplifying healthcare.

Read more..

Contact

(866) 4-VITAFY
(866) 484-8239

4845 Johnston Oehler Road
Suite D

Charlotte, NC 28269

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Copyright © 2025 Vitafy LLC

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