AI is everywhere these days—and now it can integrate directly into your healthcare advocacy toolkit! New vSuite AI solutions are coming that are specifically tailored for the needs of healthcare advocates—to streamline operations and enhance client engagement. Read on to explore the new features.
1. Build your own AI: Personalized chatbots for quick support
vSuite users will soon be able to create custom AI chatbots to provide instant, accurate responses to patient inquiries. For simple inquiries from your clients, this feature can save you time, streamline your workflow and improve satisfaction.
How it works:
Upload documents: Admins upload necessary materials—such as policies, FAQs and guidelines—that could be used by our AI to craft responses to client inquiries.
Automated AI creation: The system processes the uploaded content and generates a custom chatbot.
Client interaction: Your clients can then access the “Ask Question” section of vSuite to interact with the chatbot, obtaining immediate answers to their questions.
2. Smart case management: AI-driven insights and recommendations
vSuite’s case management platform will soon incorporate AI to simplify and enhance the way cases are handled. This feature is a game-changer for healthcare advocates managing multiple client cases, enabling faster and more informed decision-making.
Key features:
Case summaries: AI generates concise summaries of case histories, saving users from combing through extensive notes.
Intelligent recommendations: Drawing on data from past cases, the system provides actionable recommendations tailored to each scenario.
These capabilities help advocates save time and improve case outcomes.
Enhanced tools to support advocates
We’re hard at work on other AI integrations to make your life easier. In the meantime, here’s a reminder of some other great vSuite features:
Customizable landing pages: Build branded portals to enroll clients and offer services effortlessly.
Comprehensive billing systems: Manage transactions, set up memberships, and automate reminders.
Collaboration features: Invite providers or other advocates to collaborate on cases seamlessly.
Insightful reporting: Access detailed analytics on revenue, engagement and operations to drive business decisions.
Want to learn more or have questions about the new AI feature? Have suggestions or requests for new features? We’re all ears—contact us today!
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